When do I get paid?

For your first booking you cannot transfer the money to your chosen bank account until you meet the below requirements.

1. We must have held the money for at least 28 days no matter when booking was made and for what arrival date.
a. For example: I am a new owner and I get a paid booking on the 1st July for start date 7th July, I cannot claim the money until 29th July.

2. New owners cannot access funds until renter has been in the property for 3 days and we have held the money for 28 days.
a. For example: I am new owner and get a paid booking on the 1st of July for a start date 29th July I can claim the money from the 2nd August.

For most other subsequent bookings, you can access the funds after the booking has started and the renter has been in the property for 3 days. For details of any exceptions, please refer to our Owner Terms.