What is a refundable breakage deposit?
A refundable breakage deposit is a refundable amount of money set by you as the owner or property manager. The money is protected and held by us; if you make a breakage claim after the renter's stay you must do this through your Rentalsystems account before the claim expiry date. If no claim is made we will automatically refund the full amount to the bank account the renter made the payment from.
Please note, if you are on our legacy payment system we also charge a £10.00, $20.00 €14.00 processing fee for the refundable breakage deposit which will be deducted from your Rentalsystems account.
If you are on our direct payment system we do not charge a processing fee, and the refundable breakage deposit payment will be subject to our standard 3% payment fee.