2 Bed Luxury Apartment Nr Marbella

The apartment is beautiful and has all the facilities you need to have a comfortable stay. It leads directly on to the pool surrounded by lovely gardens. The square is only a stroll away where you can find restaurants, bars and supermarkets. The buses are easily accessible from the main road. Having a car would be an advantage to travel to other areas but saying that I had a lovely relaxing stay.

we were really made welcome, by teri and adam, who could not do enough for us. so thank you teri and adam. i would recommend this apartment to all my family and friends.it exceeded my expectations.
kind regards,
bob and liz.

We were very pleased with the site of the appartment, picking keys up and transfer was relatively easy. The appartment is large and met all our needs and the complex is lovely.

HOWEVER
1.We were only supplied with one set of keys for 4 people which caused a lot of problems if we wanted to go out separately as we could not get back into the complex without a key! we could only enter the complex through the garage though we had no car!

2. The safe was broken and had been for some time apparently! We had approx £2000 cash and jewellry which we could not protect and this caused us undue worry,

3. I contacted the agent to ask for an extra key and about the broken safe and was told she would get back to me. No one got back to me so I called again and spoke to a gentleman who did not know about my previous call. He then said he would get back to me. He did not so I called again and was told the safe would not be mended and as we really needed the keys I suggested that I get the keys cut and asked that the owner reimburse me with the breakages deposit. He agreed and this is what I did. This cost 9,20.

4. We had no direction from the agents as to what to do with our keys on departure so I again called the agent.

5. Upon departure an extremely rude woman came to clean and collect the keys. She made us all feel extremely uncomforable as my call to her had been late the previous evening as we suddenly realised we did not know what to do with the keys. She would not take the keys which I had cut from me, stating that their had never been a request for two sets of keys before!! She insisted I take them to England and send them to the owner myself!! I do not believe that this woman should be allowed to deal with customers and believe she owes us an apology for her rudeness and nastiness!!!

I now have a set of keys which I should not have had to pay for!

I would not recommend your villa to a friend unless I was assured that they did not have to deal with that woman and that the inventory is indeed correct and that a safe is provide!!

We had a lovely holiday but the woman made us very angry and upset!!!


Please let me know what to do about the Keys and how i will be reimbursed

Yous Sincerely

S.I.Mackenzie

The property met all of our needs. The position of the apt was fantastic, ground floor with the swimming pool being just outside - great for the kids. Plenty of restaurants nearby and a lovely beach.

Apart from a little trouble with the garage doors the location and the whole ambience of the property was wonderful.

we enjoyed our stay at Los patios.The apartment was clean, spacious and met our expectations in every aspect.In the apartment was everything we needed.Comfortable beds,classy furniture,two bathrooms.Outside two pools, sunloungers.The surroundings very nice,quiet.Walking distance to beach.Short drive to Marbella.Supermarket nearby but I think carhire is convinient.We had a nice holiday and would not hesitate to come back.