Unit 1 Amarilla Golf Villas - Lovely 3 Bed With Wonderful Views

This is a lovely, clean and spacious villa. The fully equipped kitchen has everything if you want to eat in, and the outdoor space was very private for relaxing and sunbathing.

Reply from Amarilla Golf Villas

Thank you for the review and for the 5 star rating for cleanliness, value for money, check in and communication.
It was a pleasure to host you and we look forward to seeing you again in the future.

We have use click stay on a few occasions now And only properties we stayed in at Amarillo villas two absolutely Brilliant and I would happily stay in Amarillo Two.
I am sorry to say that I would not stop at this apartment again there are safety issues with no guard rail on the upstairs bathroom where the doors open The whirlpool bath didn’t work The kitchen sink if you start to fill it at breakfast time you’d be still waiting at dinner time for it to fill something drastically wrong at the toilet downstairs the flush wasn’t working. We reported this and whoever came in to fix it just turned the water off to the toilet so I actually fixed it myself and another thing. The towels in the apartment will like using sandpaper on your skin, I think you need to use a different laundry , to outside there was a big open gutter Drain with no lid on it walls which are approximately 2 foot tie with at least a 10 foot drop again with no guard rail to stop children falling over so I’m terribly sorry if this upsets you but it’s the truth

Reply from Amarilla Golf Villas

Thank you for the review. We are always pleased to hear from our customers - even when things aren't -perfect - as we are always looking to improve our service.
Prior to your stay we have 7 x 5 star reviews in a row so our sincere apologies if you our very high standards took a temporary dip.
We had taken on a new maintenance man but soon realised he wasn't providing our normal level of service so have dispensed with his services. I am sorry that you were affected by this.
We don't advertise a whirlpool bath. We fixed the kitchen sink issue immediately.
I have fed back your comments about the towels to our housekeepers.
The lid on the drain was temporarily taking away to be fixed and is now in place. Sorry again if this affected your stay.
You have been a great customer of ours over the last few years and we'd love to welcome you back to prove that this was a complete one off. I shall email you privately as we'd like to offer you an incentive for coming back.
As you can see from our excellent reviews, we receive very high marks for both the villa and our service and we are very sorry this on this occasion, and only temporarily you felt our standards had dropped.
We are very sure that now we have our new maintenance staff in place that the 5 star reviews will continue to come in.

Stayed with 4 adults, a baby and two toddlers. Villa was lovely and the pool was great.
We had a few meals in the 19th Hole onsite bar which we’d recommend. Staff were friendly and helpful.
Communication with Jon was easy.
This is our second time in these villas and we’d happily stay in this one again.

Reply from Amarilla Golf Villas

Thank you for the 5 star review. We are so pleased you had another amazing stay with us.
It was a pleasure to see you and to be of service to you again. We look forward to your 3rd visit!

Our daughter Lisa is disabled but can walk short distances and climb stairs. So we have to be careful when choosing a property. Unit 1 was perfect for us . Level access from the road to the apartment door with wheelchair. Brilliant ground floor terrace with your own table and chairs and sun loungers which meant we could be outside in the sun whilst Lisa was inside on her laptop and the WiFi was excellent. A sort distance to the nice pool up about 5 steps which Lisa easily managed with our help. Also the 19th hole bar was a bonus great food and drinks enjoying the superb views over the golf course to the sea. A big Thank You to all the gang at the 19th hole for all your Help and Kindness we had a great holiday Cheers Kev Tricia and Lisa

Reply from Amarilla Golf Villas

Thank you for the 5 star review. We are so glad you had a wonderful time at Amarilla Golf Villas.
It was a pleasure to be of service to you and we hope to welcome you back again in the future.

A fantastic apartment, it was large & airy with plenty of outdoor space. Well catered & spotless. Cannot fault it. A lovely quiet pool area with plenty of good quality sunloungers. The staff were friendly & helpful. We used the gym everyday & Jon got us access from 8am which was fantastic. Jon also arranged a late check out which made our last day so relaxing. The food at the onsite restaurant was really good. We found the area itself a little quiet at night but there were some good places to eat. I definitely recommend this complex if you are looking for a quiet relaxing holiday.

Great property with brilliant views. Some minor upgrades are required to some of the furniture but this did not adversely affect our holiday. The pool is a little cold and didn’t get much use which was a shame because it is in a brilliant setting overlooking the golf course. We will be back. A welcome pack would be useful.

Reply from Amarilla Golf Villas

Thank you for the 5 star review. We are so pleased you had a great time with us.
Yes after a very busy winter season, we agree, there are one or two minor scuffs and scrapes on furniture that need attention. We now have some breathing space to do this.
The pool is solar heated all round for our clients enjoyment.
It's wonderful to hear that you will be back to visit us again. All the staff enjoyed hosting you and we look forward to seeing you once more in the future.